Who We Are
CALEVIA provides flexible, non-medical support and assistance in Hounslow and nearby areas. For privacy-related enquiries, please contact: calevia.co@gmail.com
Information We Collect
We may collect information you provide when contacting or booking with us, including your:
- Name
- Email address
- Telephone number
- Postcode or area
- Booking details
- Information you provide about the support required
How We Use Your Information
We use your information to respond to enquiries, arrange and provide services, manage bookings and payments, and communicate with you about your booking. Information may be provided through our website contact form, email, WhatsApp or other direct communication with us.
Sharing Your Information
We do not sell your personal information. We may share information with service providers where necessary to operate our service, process payments or comply with legal obligations.
How Long We Keep Your Information
We keep personal information only for as long as necessary for the purposes for which it was collected and to meet any legal or record-keeping requirements.
Your Rights
Under UK data protection law, you may have rights over your personal information, including the right to request access, correction or deletion of your data and, in certain circumstances, to object to or restrict how it is used.
Cookies
Our website may use cookies and similar technologies necessary for the website to function and, where applicable, for analytics or other optional features. You can manage your cookie preferences through the options provided on the website.
Contact Us
If you have questions about how your personal information is used, contact:
CALEVIA
Email: calevia.co@gmail.com
You also have the right to raise concerns with the UK Information Commissioner’s Office (ICO).